Frequently Asked Questions

The Steam Web API, BattleMetrics, and the public ban lists the Rust projects publish themselves. Nothing here is private: every figure can be checked at its source, and the report links to them.

Yes. Everything shown is already published by Steam or by the projects themselves. We collect no personal data beyond a public game profile and we do not break into anything.

Steam counts hours with the game running; servers count hours actually played on them. A large gap usually means the game was left running on an lobby to make the account look experienced.

The report shows Steam/VAC bans and decisions made by Rust project administrators. Every decision includes its project, reason, date and current status.

No, and it is not meant to be. It is a set of signals with the weight of each stated out loud. The verdict is yours.

Without a subscription you get 3 standard checks a day and your first full report right away, no account needed. After confirming an account you get {reports} more full reports, Telegram tracking for one player and one squad-recon trial. Pro removes the limits and adds tracking for ten players, shared links and Rust+.

Paste the name into the search. Names in Rust are not unique, so the report lists candidates and marks the likeliest by matching past names on Steam and on servers. If you have a SteamID64 or a profile link, start with that: it cannot go wrong.

It is a 17-digit Steam account number. It appears in a profile address like steamcommunity.com/profiles/7656119…. If the address has a name in it, paste the whole link: the search resolves the number itself. See the “How to find a SteamID” guide for details.

Yes. The report sees Steam bans on any profile, private ones included: Steam returns them regardless of privacy settings. A private profile hides Steam hours but not server sessions: the server recorded the player, so the time actually played on servers is still known.

The time a player spent on servers, from BattleMetrics sessions. Steam counts time with the game running, main menu included, while servers count only time in game. Real hours are the second number.

No. Every hour on a server is also an hour on Steam. If BattleMetrics credits a player with more hours than Steam recorded, the record belongs to someone else, and the report rejects it.

A VAC ban comes from Valve’s anti-cheat. A game ban comes from the game’s developer. Rust is protected by Easy Anti-Cheat, not VAC, and a Rust player it catches gets a game ban on Steam. Steam does not say which game a ban came from.

No. According to Facepunch’s help article, EAC bans are permanent: they are not lifted on request, even if the account was hijacked at the time. The ban arrives with a delay, and accounts made to evade it get banned too.

Bans from large Russian projects that publish their ban lists. rustbans.ru collects them, and the report takes the data from there. If a project does not publish its bans, they will not be in the report.

BattleMetrics only knows servers connected to it. If someone only plays on servers without BattleMetrics, they have no sessions and look as if they barely play.

Yes, if they are online on a server with BattleMetrics. The Pro report shows that server, and if the player is offline, where and when they were last seen.

Free accounts can track one player, Pro up to 10 at once. The Telegram bot @rustrecon_bot messages you when they join a server, leave, switch servers, change their name or get banned.

You add up to 8 SteamIDs and recon overlays their schedules. The result is the hours when usually nobody from the squad is online. Times are shown in your time zone.

A free extension for Chrome and Firefox. It connects Rust+, so server events and tracked players show up in your in-game team chat. The extension itself is free; in-game notifications need Pro.

No. The report is built from public sources, and the player gets no notification, whether you check or track them.

In your browser. It is shown on the home page and can be cleared there with one button.

Yes, with Pro. The Share button gives a link to the report that works for 3 days. Pages behind those links are closed to search engines.

Every day at 00:00 UTC. When you run out, the window shows how long is left to wait.

Payment is one-time, through Platega: SBP (Russian fast payments) and whatever other methods it shows on the payment page. There is no auto-renewal - Pro simply switches off when the period ends. Buying Pro while it is still active adds the new period to the time you have left.

Yes, if the payment was duplicated, charged the wrong amount, or Pro did not turn on because of us. The money goes back through Platega to the same method. See the refund policy for details.

Message support on Telegram at @RustRecon. We will look into it and, if needed, delete the report link.